Shipping information and Return/Exchange policy
Shipping: Suzhou Cobblers will ship in about three working days. If ordered products aren't in stock, Suzhou Cobblers customer service will advise about a revised timetable.
Domestic China transportation: SF Express.
International (outside China) transportation: DHL, FedEx, or similar.
NOTE: a shipping addresses cannot be a PO Box or mail drop; signature required upon delivery.
Any questions can be directed to Suzhou Cobblers: +8621 63217087.
First, please contact us: email@example.com
Suzhou Cobblers will accept returns upon a customer's request. Returns can't be accepted for special orders or custom-made items.
Please return any product within 10 working days, at your cost. Returns should be shipped with the original packaging and the product shouldn't be used, washed or modified. For shipping from outside China, please contact us in advance for special instructions. Use DHL, FedEx or similar services, as postal returns can't be accepted. In any returned package, please include name, email address, contact telephone number and a return shipping address.
Refunds will be sent within 10 days after good are received by Suzhou Cobblers, usually by PayPal.
Please direct any questions to us by email.
Hand wash, machine wash, dry naturally or the washing machine drying